Logistics in e-commerce

Electronic commerce has been a real revolution in the commercial transactions sector and Spain has not been left behind. In fact, it was one of the countries where ecommerce grew the most in 2020, accounting for 23% of total purchases made on the Internet, according to Statista. In the last quarter of that year, e-commerce turnover reached its all-time high , which is why this sector is generating a large number of jobs related to e-commerce logistics.

What is e-commerce logistics?

Logistics in ecommerce is a type of logistics that includes all the means and methods necessary for the company to distribute its products in the most efficient way possible and with reduced costs . It is a process of planning, execution and control of the activities aimed at obtaining, storing and moving the merchandise with the aim of providing the best possible service to the customer.

From the logistics center of an e-commerce, orders are not only shipped, but incoming and outgoing transport is also managed, product supply and demand are planned, and efficient logistics networks are designed. Incidents are also solved, suppliers are managed and inventory is managed. For this reason, a good e-commerce logistics strategy usually marks the difference between profits and losses for a company, becoming a key factor for its success.

Ecommerce and logistics: the most demanded professional profiles

Ecommerce is not only creating employment, but it is also promoting new professional profiles that are increasingly specialized . The latest Adecco report revealed the profiles most in demand in the logistics sector in e-commerce:

  • Stock manager. This professional is in charge of everything related to the storage of products to guarantee an optimal stock that is profitable for the company. He must devise a strategy that allows products to be distributed quickly while controlling costs and reducing losses.
  • Logistics technician. It is the person who deals with the management of material and human resources involved in the distribution chain, from the point of origin of the merchandise until it reaches the hands of the customer. His main objective is to make this process as profitable and efficient as possible.
  • Warehouse manager. He is the one who coordinates and directs the entry and exit operations of goods in the ecommerce warehouse to prevent errors from occurring. He supervises the reception of the products and their storage, as well as the preparation of the orders and the loading of the vehicles with the aim of speeding up the entire process.
  • Tecnic is Bay. It is responsible for selecting the suppliers that supply the merchandise to the ecommerce and negotiating with them. He must agree on the conditions of the supply, verify the quality of the products and the state of the stock, as well as keep all the documentation of the purchase. You might be interested in more articles on our site.
  • Export and import technician. This professional makes sure that the ecommerce complies with customs and tax regulations that regulate the entry and exit of products from the country. He prepares the corresponding documentation, manages the tariffs and obtains the necessary certifications.
  • Operations Technician. This person supervises, coordinates and executes the different operations and flows of goods in the warehouse, making sure to follow current regulations. He distributes the warehouse space and verifies its operation, in addition to managing the stock to guarantee its efficiency.

In general, ecommerce logistics centers look for professionals who master information technology and are capable of improving warehouse efficiency in a highly competitive market. They demand technicians and specialists who are fluent in several languages ​​so that they can interact in a globalized market, with special emphasis on English and another European language. They must also demonstrate a great capacity to adapt to changing environments and have an in-depth knowledge of how e-commerce, logistics and transport work.